515First I want to say that it is a DAMN SHAME that I can\'t give this place MORE \n THAN 5 STARS. If I could, I would give Placentia Super Service 100 STARS! \n\nFound Placentia super service on Google because I needed an oil change, brakes, and a few other things that are a bit overdue. I always read the reviews of a place before going, especially the bad ones. To my delight and surprise I found many amazing reviews about a guy there named Jasper. I made sure to call ahead and see if he was there because I wanted to deal with him alone. When I arrived I was greeted with a huge warm smile and a firm handshake by the owner Bob and I asked if I could work with Jasper. He chuckled and said people always ask for him (good sign). As Jasper came out and greeted me I knew he was good people. I told him my issues and was clear that I didn\'t want \"anything extra\". He assured me that at Super Service they would run a full test and let me know what he found but would not pressure me to buy anything I did not come in for. I sat in the waiting room for about 30-40 minutes before Jasper came back with a paper of his findings. As promised he showed me what I wanted to see as well as some things that I should know about (air filter,drive belt). He showed me the exact parts cost and labor costs and informed me what was pressing and what could wait. I highly appreciated how he didn\'t say I NEEDED it all right now like other shops have done. I was very impressed by his calming demeanor and he made me feel like this wasn\'t about money, rather it was about what I wanted and letting me make the decision without pressure. Because of this I actually scheduled a time next week to get the rest of the issue handled! Super Service is not your typical mechanics shop. The lighthearted feeling and general camaraderie amongst the staff was refreshing. I found a mechanic FOR LIFE and would recommend this place to anyone that needs work done and doesn\'t want to deal with the hassle regular shops. \n\nPS. Ask for Jasper!1
First I want to say that it is a DAMN SHAME that I can\'t give this place
MORE \n THAN 5 STARS. If I could, I would give Placentia Super Service 100
S...
First I want to say that it is a DAMN SHAME that I can\'t give this place
MORE \n THAN 5 STARS. If I could, I would give Placentia Super Service 100
STARS! \n\nFound Placentia super service on Google because I needed an oil
change, brakes, and a few other things that are a bit overdue. I always
read the reviews of a place before going, especially the bad ones. To my
delight and surprise I found many amazing reviews about a guy there named
Jasper. I made sure to call ahead and see if he was there because I wanted
to deal with him alone. When I arrived I was greeted with a huge warm smile
and a firm handshake by the owner Bob and I asked if I could work with
Jasper. He chuckled and said people always ask for him (good sign). As
Jasper came out and greeted me I knew he was good people. I told him my
issues and was clear that I didn\'t want \"anything extra\". He assured me
that at Super Service they would run a full test and let me know what he
found but would not pressure me to buy anything I did not come in for. I
sat in the waiting room for about 30-40 minutes before Jasper came back
with a paper of his findings. As promised he showed me what I wanted to see
as well as some things that I should know about (air filter,drive belt). He
showed me the exact parts cost and labor costs and informed me what was
pressing and what could wait. I highly appreciated how he didn\'t say I
NEEDED it all right now like other shops have done. I was very impressed by
his calming demeanor and he made me feel like this wasn\'t about money,
rather it was about what I wanted and letting me make the decision without
pressure. Because of this I actually scheduled a time next week to get the
rest of the issue handled! Super Service is not your typical mechanics
shop. The lighthearted feeling and general camaraderie amongst the staff
was refreshing. I found a mechanic FOR LIFE and would recommend this place
to anyone that needs work done and doesn\'t want to deal with the hassle
regular shops. \n\nPS. Ask for Jasper!
515I went in for an oil change on a Saturday afternoon with no appointment. It took a while but they did excellent work. I was given a list of things that may need to be replaced or repaired that I could take home and review. The employees are very nice and did not pressure me into getting extra work done. The waiting area is comfortable and kid friendly. I would visit again. Thank you.1
I went in for an oil change on a Saturday afternoon with no appointment. It
took a while but they did excellent work. I was given a list of things tha...
I went in for an oil change on a Saturday afternoon with no appointment. It
took a while but they did excellent work. I was given a list of things that
may need to be replaced or repaired that I could take home and review. The
employees are very nice and did not pressure me into getting extra work
done. The waiting area is comfortable and kid friendly. I would visit
again. Thank you.
515Took my truck for a check engine light and was expecting to be something big. They where completely honest with me and all it was was a loose wire. What got me was that they didn't come to me and tell me I needed to fix this and that which is common at shops. Rob and AJ have a great crew and their state of the art facility is awesome. Thank you for a great job. I will be goin there from now on as my number 1 shop of preference1
Took my truck for a check engine light and was expecting to be something
big. They where completely honest with me and all it was was a loose wire.
Wh...
Took my truck for a check engine light and was expecting to be something
big. They where completely honest with me and all it was was a loose wire.
What got me was that they didn't come to me and tell me I needed to fix
this and that which is common at shops. Rob and AJ have a great crew and
their state of the art facility is awesome. Thank you for a great job. I
will be goin there from now on as my number 1 shop of preference
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