Placentia Super Service

Will

2019-05-07

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5 I took my car here for the 1st time on a referral from Carmax. I was very impressed with the shop the staff and the work they did to my truck. These guys are honest and the real deal. Especially in an industry where there are a lot of scam artist. Not these guys they are thorough and explain everything to you. My new shop!

I took my car here for the 1st time on a referral from Carmax. I was very impressed with the shop the staff and the work they did to my truck. These g...

I took my car here for the 1st time on a referral from Carmax. I was very impressed with the shop the staff and the work they did to my truck. These guys are honest and the real deal. Especially in an industry where there are a lot of scam artist. Not these guys they are thorough and explain everything to you. My new shop!

Placentia Super Service

John

2019-05-07

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5 I was recently referred to Placentia Super Service via CARMAX. I have an extended warranty with CARMAX and learned that their dedicated repair facilities were they were experiencing a backlog on appointments. CARMAX related that Placentia Super Service is one of the Authorized Repair Pal representatives associated with their nation wide CARMAX warranty program. Thus, this was my introduction to the Placentia Super Service automotive maintenance / repair garage. I am happy to relate that I received excellent service from the Placentia Super Service team. They facilitated a rental car with Enterprise through my CARMAX warranty....diagnosed the problem with my vehicle....arranged for authorization for repairs from CARMAX...kept me informed on the status of the repairs. I was impressed with their research / knowledge of the specifics related to my vehicle - a VW TDI (which has some interesting atypical technical requirements). I was pleasantly surprised to find that Placentia Super Service also assessed mechanical issues (beyond my initial reason for seeking warranty claim service) and discussed these additional pending issues with CARMAX and subsequently arranged to have these issues addressed via warranty as well. Placentia Super Service has a friendly team and maintains a very organized clean repair facility - which feature: wide screen TV; coffee service; clean restroom faciliites and complimentary snacks. I also learned that Placentia Super Service provides an additional 3 yr / 36K mile warranty on the repairs that they performed...beyond my original CARMAX warranty coverage. Special shout to Jasper Taunt (Service Adviser)...and Bob Cornwall (the \'Friendlier Owner\') and Andrew Bray (the \"More Helpful Owner\') and all the service technicians at this garage. I am happy to provide a positive recommendation for Placentia Super Service...an excellent resource to support your happy / safe motoring adventures ! Best, John P.

I was recently referred to Placentia Super Service via CARMAX. I have an extended warranty with CARMAX and learned that their dedicated repair facilit...

I was recently referred to Placentia Super Service via CARMAX. I have an extended warranty with CARMAX and learned that their dedicated repair facilities were they were experiencing a backlog on appointments. CARMAX related that Placentia Super Service is one of the Authorized Repair Pal representatives associated with their nation wide CARMAX warranty program. Thus, this was my introduction to the Placentia Super Service automotive maintenance / repair garage. I am happy to relate that I received excellent service from the Placentia Super Service team. They facilitated a rental car with Enterprise through my CARMAX warranty....diagnosed the problem with my vehicle....arranged for authorization for repairs from CARMAX...kept me informed on the status of the repairs. I was impressed with their research / knowledge of the specifics related to my vehicle - a VW TDI (which has some interesting atypical technical requirements). I was pleasantly surprised to find that Placentia Super Service also assessed mechanical issues (beyond my initial reason for seeking warranty claim service) and discussed these additional pending issues with CARMAX and subsequently arranged to have these issues addressed via warranty as well. Placentia Super Service has a friendly team and maintains a very organized clean repair facility - which feature: wide screen TV; coffee service; clean restroom faciliites and complimentary snacks. I also learned that Placentia Super Service provides an additional 3 yr / 36K mile warranty on the repairs that they performed...beyond my original CARMAX warranty coverage. Special shout to Jasper Taunt (Service Adviser)...and Bob Cornwall (the \'Friendlier Owner\') and Andrew Bray (the \"More Helpful Owner\') and all the service technicians at this garage. I am happy to provide a positive recommendation for Placentia Super Service...an excellent resource to support your happy / safe motoring adventures ! Best, John P.

Placentia Super Service

Jonathan

2019-05-07

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5 Honest and quality work. Very hard to find especially when it comes to auto shops. Both Bob the owner and Don where very helpful in diagnosing my trucks issues and also offering honest feedback on some cosmetic improvements so it would work with my budget. First time I have used them and they have earned my business.

Honest and quality work. Very hard to find especially when it comes to auto shops. Both Bob the owner and Don where very helpful in diagnosing my truc...

Honest and quality work. Very hard to find especially when it comes to auto shops. Both Bob the owner and Don where very helpful in diagnosing my trucks issues and also offering honest feedback on some cosmetic improvements so it would work with my budget. First time I have used them and they have earned my business.

Placentia Super Service

Dawne

2019-04-23

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5 Don was very helpful spent a lot of time to make sure that everything was correct with the repair of having to put a new chain drive on our Mazda. They were very thorough and we were very happy with their service

Don was very helpful spent a lot of time to make sure that everything was correct with the repair of having to put a new chain drive on our Mazda. The...

Don was very helpful spent a lot of time to make sure that everything was correct with the repair of having to put a new chain drive on our Mazda. They were very thorough and we were very happy with their service

Placentia Super Service

James

2019-04-08

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5 Took a while to figure it out but fixed the issues. Running good. Honest folks.

Took a while to figure it out but fixed the issues. Running good. Honest folks....

Took a while to figure it out but fixed the issues. Running good. Honest folks.

Placentia Super Service

Ruben

2019-04-01

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5 Customer service is awesome they really care about the customer quality of work that\'s done

Customer service is awesome they really care about the customer quality of work that\'s done...

Customer service is awesome they really care about the customer quality of work that\'s done

Placentia Super Service

Madlin

2019-03-26

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5 It was very easy and friendly place to take you car too Very proffesinal and on time work completion I do recommend this place to everyone

It was very easy and friendly place to take you car too Very proffesinal and on time work completion I do recommend this place to everyone...

It was very easy and friendly place to take you car too Very proffesinal and on time work completion I do recommend this place to everyone

Placentia Super Service

Jerry

2019-03-26

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5 Bob, I was blown away by the service that I received from my first call to Jasper to the time that I picked up my Toyota Tundra. The repair was completed flawlessly, as agreed, and faster than I expected. Thanks also for giving me some "watch outs" for future consideration. You have absolutely earned my future business! Jerry (Last name removed to protect privacy)

Bob, I was blown away by the service that I received from my first call to Jasper to the time that I picked up my Toyota Tundra. The repair was compl...

Bob, I was blown away by the service that I received from my first call to Jasper to the time that I picked up my Toyota Tundra. The repair was completed flawlessly, as agreed, and faster than I expected. Thanks also for giving me some "watch outs" for future consideration. You have absolutely earned my future business! Jerry (Last name removed to protect privacy)